InThe StartupbyAlex Cowell·Nov 25, 2020What it Takes to Launch a Successful Online Fashion Store: Tips From the ExpertsThinking of opening your online fashion store? 2 fashion industry gurus and Markeaze reveal the secrets of launching a badass fashion…
Alex Cowell·Oct 9, 2020Safety First: How to Protect Your E-Store CustomersWhenever an industry starts thriving cybercriminals step up their game too. Learn how to protect your online business and your customers.
Alex Cowell·Sep 28, 20205 Customer Service Trends in eCommerce You Don’t Want to MissThe most popular customer service trends every dedicated online store owner should consider.
InThe StartupbyAlex Cowell·Sep 21, 20205 Subtle Customer Service Mistakes That Don’t Let Your Ecommerce Business GrowTake a closer look at your customer service. Are you sure you’re doing everything right?
Alex Cowell·Sep 17, 2020The Power of a Follow-Up Email in eCommerce: Boost Sales by Gaining TrustA well-thought-out follow-up strategy works like a charm. But how do you make it work?A response icon1A response icon1
Alex Cowell·Sep 9, 2020Should You Dismiss Your Customer Service Team?What if someone offered you a simple solution that eliminates the need for a dedicated customer service team?
Alex Cowell·Sep 4, 2020Make it Quick: Does Your Customer Service Response Time Matter?When evaluating your customer service performance, the response speed is an important metric. How come it is so underestimated?
Alex Cowell·Sep 2, 2020Understanding Customer Loyalty: Why You Should Focus on RetentionReturn customers are as good as gold. And if you want to play your cards right, you need to understand what makes them loyal.
Alex Cowell·Aug 28, 2020Abandoned Cart Mystery: Why Customers Leave and How to Win Them BackOn average, only 12% of your customers make it through the checkout. The good news is that you can win some of them back.
Alex Cowell·Aug 26, 2020How to Use eCommerce Live Chat for Ultimate Customer SatisfactionMore than half of your customers prefer live chat technology when seeking answers. Take the best out of it.
