Alex CowellinThe StartupWhat it Takes to Launch a Successful Online Fashion Store: Tips From the ExpertsThinking of opening your online fashion store? 2 fashion industry gurus and Markeaze reveal the secrets of launching a badass fashion…Nov 25, 2020Nov 25, 2020
Alex CowellSafety First: How to Protect Your E-Store CustomersWhenever an industry starts thriving cybercriminals step up their game too. Learn how to protect your online business and your customers.Oct 9, 2020Oct 9, 2020
Alex Cowell5 Customer Service Trends in eCommerce You Don’t Want to MissThe most popular customer service trends every dedicated online store owner should consider.Sep 28, 2020Sep 28, 2020
Alex CowellinThe Startup5 Subtle Customer Service Mistakes That Don’t Let Your Ecommerce Business GrowTake a closer look at your customer service. Are you sure you’re doing everything right?Sep 21, 2020Sep 21, 2020
Alex CowellThe Power of a Follow-Up Email in eCommerce: Boost Sales by Gaining TrustA well-thought-out follow-up strategy works like a charm. But how do you make it work?Sep 17, 20201Sep 17, 20201
Alex CowellShould You Dismiss Your Customer Service Team?What if someone offered you a simple solution that eliminates the need for a dedicated customer service team?Sep 9, 2020Sep 9, 2020
Alex CowellMake it Quick: Does Your Customer Service Response Time Matter?When evaluating your customer service performance, the response speed is an important metric. How come it is so underestimated?Sep 4, 2020Sep 4, 2020
Alex CowellUnderstanding Customer Loyalty: Why You Should Focus on RetentionReturn customers are as good as gold. And if you want to play your cards right, you need to understand what makes them loyal.Sep 2, 2020Sep 2, 2020
Alex CowellAbandoned Cart Mystery: Why Customers Leave and How to Win Them BackOn average, only 12% of your customers make it through the checkout. The good news is that you can win some of them back.Aug 28, 2020Aug 28, 2020
Alex CowellHow to Use eCommerce Live Chat for Ultimate Customer SatisfactionMore than half of your customers prefer live chat technology when seeking answers. Take the best out of it.Aug 26, 2020Aug 26, 2020
